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TERMS OF JOWA

1. General

This website is operated by JOW STUDIO, India.
By accessing or using this website, you agree to be bound by these Terms & Conditions.

2. Products & Information

We strive to ensure product details, images, and prices are accurate. However:
  1. Minor variations in color or appearance may occur
  2. We reserve the right to modify or discontinue products without prior notice

3. Pricing & Payments

  1. All prices are listed in INR (₹)
  2. We reserve the right to change pricing at any time
  3. Accepted payment methods include online payments and Cash on Delivery (COD)

4. Cash on Delivery (COD)

  1. COD is available only for selected locations within India
  2. Orders may be verified via call or WhatsApp before dispatch
  3. We reserve the right to cancel unverified or suspicious orders
  4. Repeated order refusals may result in restriction of COD service

5. Shipping & Delivery

  1. Orders are processed within 2–3 business days
  2. Delivery timelines are estimates and may vary depending on location and courier service
  3. We are not responsible for delays caused by courier companies or unforeseen circumstances
  4. Customers must provide accurate shipping details

6. Returns & Refunds

  1. Returns are accepted as per our Return Policy
  2. Items must be unused, in original condition, and returned within the specified time
  3. Refunds will be processed after inspection and approval

7. Unboxing Requirement

An unboxing video is mandatory for claims related to:
  1. Damaged items
  2. Missing items
  3. Incorrect products

Claims without valid video proof may not be accepted.

8. Limitation of Liability

We are not liable for:

  1. Indirect or consequential losses
  2. Delays caused by third-party services
  3. Misuse of products by customers

9. User Responsibilities

Customers agree to:

  • Provide accurate and complete information
  • Not place fake or fraudulent orders
  • Use the website in compliance with applicable laws

10. Intellectual Property

All content on this website, including text, images, logos, and design, is the property of JOW STUDIO and may not be used without permission.

11. Privacy

Your use of this website is also governed by our Privacy Policy.

12. Governing Law

These Terms & Conditions are governed by the laws of India.

13. Changes to Terms

We reserve the right to update these Terms & Conditions at any time. Continued use of the website constitutes acceptance of those changes.

11. Contact Us

JOWA STUDIO

Email: info@jowa.in
Phone: +91 7012 82 80 81